Shipping policy
Shipping Policy
At Grindposter, we strive to provide you with a smooth and reliable shopping experience. Below you will find important information about our shipping process, estimated delivery times, and what to expect when placing an order with us.
Processing & Shipping Time
All orders have an estimated delivery time is 3-4 business days. Please note that business days do not include weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly longer due to high order volumes. We appreciate your patience and will always do our best to dispatch your order as quickly as possible.
Shipping Methods & Delivery
We use trusted shipping carriers to ensure that your order arrives safely and on time. Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor the progress of your delivery.
In rare cases, unforeseen delays may occur due to external factors such as weather conditions, carrier delays, or customs procedures. If your order has not arrived within the expected timeframe, please feel free to reach out to our customer support team.
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you made an error in your address after placing an order, please contact us as soon as possible. While we will do our best to update the information before shipment, we cannot guarantee changes once the package has been dispatched.
Lost or Delayed Shipments
If your order is significantly delayed beyond the estimated delivery time, please reach out to us. We will work with our shipping partners to resolve any issues and keep you updated throughout the process.
In the unlikely event that your package is lost in transit, we will assist you in filing a claim with the carrier and, where applicable, provide a replacement or refund.
Damaged Packages
If your order arrives damaged, please document the damage with clear photos and contact us immediately. We will work to resolve the issue and offer a suitable solution, whether that be a replacement or a refund, depending on the circumstances.
Returns & Refunds
If you need to return an item, please refer to our Return Policy for full details on how to proceed.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact us at postersgrind@gmail.com We’re happy to help!